We're thrilled to announce that dezrezlegal has been honoured with the Customer Service Champion Award at the esteemed British Conveyancing Awards 2024, marking our second win. This accolade underscores our clear commitment to providing stand out customer experiences in the conveyancing sector.
The awards recognise and celebrate excellence across providers of home moving legal services and ancillary services. The rigorous entry process requires organisations to submit evidence of their approach to people, technology, process, professional development, and technical excellence. A panel of expert judges, drawn from across legal and the wider property profession, independently review the entries, identifying those organisations who are deemed to have gone above and beyond their peers in supporting their clients and leading the way in the industry.
“I am immensely proud of our team’s dedication to supporting our clients day in day out. It is a wonderful recognition of their efforts and expertise to have won such a sought after and prestigious award.”
We did it not once, but twice!
Not only did dezrezlegal win the coveted 'Customer Service Champions' at the British Conveyancing Awards 2024, but our very own Victoria Evans has also won the hotly contested Commendation for the British Conveyancing Awards’ “One to Watch”.
Laura Liddell, our Managing Director, commented “I am incredibly proud of Victoria’s achievement. I believe that moving home can be one of the most stressful moments in people’s lives, and that’s why Victoria, along with the rest of our great team, help people through their move, every step of the way.
With Victoria being commended for ‘One to Watch’, and the wider team winning 'Customer Service Champions', this year’s British Conveyancing Awards underline that when we say we bring more certainty, less hassle, and put people at the centre of everything we do, we deliver on our promise.”
The British Conveyancing Awards “One to Watch” is sponsored by InfoTrack and regulated by the SRA, CLC or CILEx. It is contested by exceptional individuals who have a high level of involvement and development within the conveyancing sector and are able to demonstrate a commitment to honing their craft whilst delivering outstanding service to clients. Over the past 12 months the individuals must have demonstrated:
- Exceptional client service
- High levels of skill and technical ability
- A flair for innovation and championing best practice
- Initiate in challenging situations
Redefining the Conveyancing Journey: More Certainty, Less Hassle, People At The Centre
We understand that moving home can be one of the most stressful moments in people’s lives. That’s why we help people through their move every step of the way. We’ve crafted a unique approach to customer care centred around delivering more certainty, less hassle, and putting people at the centre of the conveyancing journey. Here's how we do it:
- Leveraging technology to streamline processes and ensure speed and certainty.
- Assigning dedicated and approachable conveyancers to oversee each case, fostering trust and personalised assistance.
- Collaborating closely with property partners to maximize collaboration and provide seamless transactions.
- Offering Legally Ready services designed to expedite transaction timeframes and alleviate stress for our clients.
Our efforts culminate in an award-winning conveyancing service that that our clients are happy to personally recommend to their friends and family.
Don't just take our word for it. With an outstanding 4.8 rating on Trustpilot and a commendable 4.5 rating on Google Reviews, our track record speaks volumes about the quality of service we provide.
Designed With Agents In Mind
Agents who choose to partner with dezrezlegal benefit from a service tailored to their specific needs. Here's how:
- Our intuitive integrated referral system allows agents to effortlessly connect us with their clients, ensuring seamless communication and collaboration.
- Each agent is paired with an allocated conveyancer, fostering strong relationships and providing a single point of contact for all inquiries.
- Agents also maximise revenue streams while enjoying enhanced security and efficiency in their pipeline management.
Get In Touch
If you're seeking an award winning, hassle-free conveyancing experience that puts you ahead, look no further than dezrezlegal. Join the ranks of our satisfied clients and partners who have made us their preferred conveyancing partner. Reach out to our team today to learn more about how we can make your move more certain and less hassle.
